Terms and Conditions
1. Introduction
These terms and conditions govern your use of the ielts.estep.asia website and the purchase of IELTS test prep materials from PT. ESTEP GLOBAL RESOURCES. By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use this website or purchase our products.
2. Definitions
- “We”, “us”, “our” refers to PT. ESTEP GLOBAL RESOURCES.
- “You”, “your”, “user” refers to the user of the website and/or purchaser of our products.
- “Website” refers to ielts.estep.asia.
3. Products and Services
We offer IELTS test prep materials for sale on our website. These materials include study guides, practice tests, and other educational resources to help students prepare for the IELTS exam.
4. Ordering and Payment
To place an order on our website, you must provide accurate and complete information. Payment for your order can be made through our secure payment gateway. Once payment is received, we will process your order and deliver the materials to you electronically.
5. Delivery
Delivery of the IELTS test prep materials will be made electronically to the email address provided during the ordering process. Please ensure that your email address is correct to avoid any delays in receiving your materials.
6. Returns and Refunds
Due to the nature of our products, we do not offer returns or refunds once the materials have been delivered electronically. However, if you encounter any issues with your order, please contact us at info@estep.asia, and we will do our best to resolve the issue.
7. Intellectual Property
All intellectual property rights in the IELTS test prep materials, including but not limited to copyrights and trademarks, belong to PT. ESTEP GLOBAL RESOURCES. You may not reproduce, distribute, or use the materials for any purpose other than personal use without our express written consent.
8. Limitation of Liability
We make every effort to ensure that our products are of the highest quality. However, we do not guarantee that the materials will meet your specific requirements or that they will be error-free. In no event shall PT. ESTEP GLOBAL RESOURCES be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the materials.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Indonesia.
10. Contact Us
If you have any questions about these terms and conditions, please contact us at info@estep.asia.
